xworld Platform Privacy Notice

This page describes what we collect when you use xworld and how we keep that data protected. We at xworld collect personal information from you during account registration, identity verification (KYC), and every transaction you make on our platform. Our privacy practices comply with applicable data-protection laws in the jurisdictions where we operate.

We collect your email, phone number, full name, date of birth, and national ID details when you register. During know-your-customer verification (required before your first withdrawal), we also collect a photo of your ID document. We use this information to verify your identity, prevent fraud, comply with anti-money-laundering regulations, and process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

We do not sell your personal data to third parties for marketing purposes. We do not use your data to advertise to you without consent. Our servers may be located outside your home jurisdiction, but all data is encrypted in transit and at rest. This policy explains how we collect, use, store, and protect your information on xworld.

Data We Collect on xworld

We at xworld collect data in several categories:

Account registration: Email address, phone number, password (encrypted), full name, date of birth, and username. We collect this when you create your xworld account.
Identity verification: National ID number (KTP or passport), full name, date of birth, and a photo of your ID document. We collect this during KYC verification, which occurs before your first major withdrawal.
Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, date, and time. We do not store your full payment-card or wallet credentials—only transaction references.
Betting and gaming activity: Every bet you place, every game you play, every spin on slots like Aviator or Sweet Bonanza, and every hand of live blackjack is logged with the date, time, amount wagered, and outcome.
Account activity: Login dates and times, password-reset requests, two-factor authentication (2FA) codes sent to your phone, and withdrawals are recorded for security and audit purposes.
Technical data: Your device type (Android or iOS), browser version, IP address, and network connection quality are logged to diagnose technical issues and prevent fraud.

We collect this data automatically when you use xworld. We do not ask you for additional information beyond what is necessary for account management, payment processing, and regulatory compliance.

How We Use Your Data on xworld

We at xworld use your personal data for the following purposes:

Account verification: We use your email and phone to verify your identity during registration and password-reset requests. We send verification codes to your phone number.
Know-your-customer (KYC) compliance: We use your ID photo, name, date of birth, and ID number to verify your identity before allowing large withdrawals. This protects against fraud and complies with anti-money-laundering (AML) regulations.
Payment processing: We use your payment method information to process deposits and withdrawals. When you deposit via mobile banking in Jakarta, local payment in Surabaya, or a online payment virtual account in Bandung, we record the transaction for settlement and reconciliation.
Fraud prevention: We analyze your login patterns, betting behavior, and payment activity to detect unusual or fraudulent transactions. If we detect suspicious activity, we may freeze your account pending verification.
Regulatory compliance: We retain transaction records and identity information to comply with gaming licensing requirements, tax regulations, and AML/KYC laws in jurisdictions where we operate.
Technical support: We use your account activity logs and device information to diagnose technical issues, resolve payment problems, and improve xworld's performance.

We do not use your data to send you unsolicited marketing emails or SMS messages without your consent. If you opt into marketing communications, you can unsubscribe anytime by clicking the unsubscribe link in any email or by contacting our support team.

Data retention: We retain your account data for the duration of your account. After account closure, we retain transaction records and identity information as required by law, typically for five years, but do not use this data for any new purpose.

Third-Party Processors and Data Sharing on xworld

We at xworld do not sell your personal data to third parties for profit. However, we may share your data with the following types of processors:

Payment processors: When you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, we share your transaction details with the e-wallet provider to complete the payment. When you use local payment, online payment, e-wallet, or mobile banking virtual accounts, we share your name and ID with those banks for account matching.
Identity-verification services: During KYC, we may use a third-party verification vendor to compare your ID photo and personal details against government records. This vendor receives your ID photo and name only for this purpose.
Hosting providers: Our servers are hosted by cloud-infrastructure providers. Your data is encrypted before it reaches their systems, and they do not access the decrypted content.
Regulators and law enforcement: If required by law, we disclose account information and transaction records to gaming regulators, tax authorities, and law-enforcement agencies with valid legal requests.

We require all third-party processors to sign data-processing agreements that commit them to protecting your data and using it only for the purposes we specify. We do not allow processors to use your data for their own marketing purposes.

Your Rights Regarding xworld Data

We at xworld recognize your rights with respect to your personal data:

Right to access: You can request a copy of all personal data we hold about you. Contact our support team via the link at the bottom of the xworld homepage and request a "data access subject request." We respond subject to standard response windows.
Right to correction: If your personal information on xworld is inaccurate, you can request that we correct it. Use the account settings page to update your email, phone number, or password. For identity-document updates, contact our support team.
Right to deletion: You can request account closure and data deletion subject to legal and regulatory requirements. We may retain records as required by law, but we will not use your data for any new purpose after closure.
Right to lodge a complaint: If you believe we have mishandled your data, you can lodge a complaint with your local data-protection authority or contact our support team.

Cookies and Technical Tracking on xworld

We at xworld use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your login status, preferred language, and betting history across sessions.

Session cookies: These expire when you close your browser and are used to keep you logged in while you use xworld.

Preference cookies: These remember your settings, such as theme preference (light or dark mode) and language choice.

Analytics cookies: We use analytics to track page performance, popular games, and user-interaction patterns. This helps us improve xworld's usability. These cookies do not identify you personally.

We do not use third-party advertising cookies. We do not track your activity across other websites or share your browsing history with advertisers. You can disable cookies in your browser settings, but this may affect xworld's functionality.

Key takeaways about xworld privacy

We collect email, phone, name, and ID details for account verification and regulatory compliance
We do not sell your data to marketers—we use it only for account management and fraud prevention
We encrypt all data in transit and at rest
You can request access to, correction of, or deletion of your personal data
We comply with data-protection laws in the jurisdictions where we operate

Data Security and Encryption on xworld

We at xworld protect your data using industry-standard security practices. Your password is encrypted using a one-way hash function—we do not store your actual password, only a mathematical representation. When you log in, we compare your entered password to this hash to verify you. Our support team cannot view or reset your password; you can reset it yourself via the login page.

All communication between your device and our xworld servers is encrypted using TLS (Transport Layer Security). This means your login credentials, betting activity, and payment information are protected while in transit.

Our data-storage systems encrypt your personal information at rest. If a server is compromised, the encrypted data cannot be read without the decryption key, which is stored separately and protected.

We also recommend enabling two-factor authentication (2FA) in your xworld account settings. When 2FA is enabled, every login from a new device requires a six-digit code sent to your registered phone number. This adds a layer of protection even if someone obtains your password.

International Data Transfer from xworld

We at xworld operate globally, and our servers may be located in countries outside Indonesia. When you use xworld from Jakarta, Medan, Yogyakarta, or anywhere else, your data may be transferred to and stored on servers in other jurisdictions. These jurisdictions may have different data-protection laws than your home country.

However, we undertake to apply the same level of protection to your data regardless of where it is stored. We encrypt all data before it leaves your device and maintain encryption at rest on our servers. We do not allow transfers to countries without adequate data-protection safeguards unless you consent.

Contact Us About xworld Privacy

If you have questions about our privacy practices, want to exercise your data rights, or have a privacy concern, contact our support team via the link at the bottom of the xworld homepage. Include "Privacy Inquiry" in your subject line so we route your message to the appropriate team. We respond subject to standard response windows, typically within five business days.

We at xworld take your privacy seriously and remain committed to protecting your personal data. This privacy notice may be updated from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated notice on this page and updating the effective date.